RETURNS POLICY
100 day returns
We hope you'll love your order. If you change your mind within 100 days of receiving your order, we're happy to offer you a full refund.
All items must be returned unworn and in their original, undamaged packaging, together with a completed return form. You can request your return form from our support team at support@islaida.com.
Not eligible for returns
- Earrings, for hygiene reasons
- Items bought in a final sale
- Shipping costs
- Gift cards
Return costs
Return shipping is not covered by us.
Faulty items
If you believe you received a faulty item, please contact us and we'll put it right.
Warranty
Every piece comes with a one year warranty covering manufacturing faults.