RETURNS POLICY

100 day returns

We hope you'll love your order. If you change your mind within 100 days of receiving your order, we're happy to offer you a full refund.

All items must be returned unworn and in their original, undamaged packaging, together with a completed return form. You can request your return form from our support team at support@islaida.com.

Not eligible for returns

  • Earrings, for hygiene reasons
  • Items bought in a final sale
  • Shipping costs
  • Gift cards

Return costs

Return shipping is not covered by us.

Faulty items

If you believe you received a faulty item, please contact us and we'll put it right.

Warranty

Every piece comes with a one year warranty covering manufacturing faults.