Hi there, Islander! Our spirited team typically vibes back within 24 hours. During peak times, though, we might take a little longer to reach back.

To keep the good vibes flowing, try to avoid sending multiple messages about the same issue—it might push you back in our queue. But don't worry, we treasure every conversation and we promise to get back to you as soon as we can

Shopping with us is as easy as a calm sea breeze. You can use Visa, MasterCard, American Express, Discover, PayPal, iDEAL or even pay 30 days later with KLARNA.

Rest assured, all your transactions are securely encrypted for your peace of mind.

We share your excitement! We process and dispatch all orders within 1-2 business days. Once your boho treasures are on their voyage, you'll receive a confirmation email filled with tracking details.

Waiting for your order can be like anticipating the sunrise at Ibiza, right? Our standard shipping usually takes around 1-7 business days.

Keep in mind, these are just estimates as the currents of delivery can sometimes vary.

Absolutely! Whether you're in the bustling city or on a distant island, we deliver worldwide. However, do note that shipping times and costs might differ depending on your location.

We want you to adore your Isla Ida pieces as much as we do!

If you're not completely over the moon, you can return items within 100 days of receiving them, provided they are unused, undamaged, and in their original packaging.

Absolutely, Islander! Your security is a priority for us. Our website uses advanced SSL encryption technology, ensuring your details are as secure as a secret cove on Ibiza.

We're really sorry if the item you've set your heart on is out of stock.

We recommend checking back often, as we replenish our stock regularly. You can also join our newsletter tribe to stay in the loop about restocks, new pieces, and special offers.

We get it—sometimes the winds of preference change! We process and ship orders swiftly, so if you need to cancel or modify your order, please contact us as soon as you can.

We can't guarantee changes once an order has been processed, but we'll always do our best to help you out.

Once your order embarks on its journey, we'll send you a confirmation email with a tracking number.

Use this number to monitor your order's progress. If you need any help, don't hesitate to reach out—let's make sure your Isla Ida gems find their way to you as smoothly as possible.