Warranty & Refunds
Easy (3 step) Refund & Warranty Process
In case of a warranty or refund follow these easy steps:
Step 1. Contact our support team here
Step 2. Send back your items to:
2516 AC Den Haag
Step 3. Receive your new items or your money back!
*In all cases (refund or warranty) you first need to contact our support team
Warranty & Replacements may not be granted when:
- A defect or damage has occurred by fault, misuse by customer or as a consequence of altering the product by customer or;
- Fading or forming of circles by washing, rainwater or sunshine or;.
The 12-month warranty period is only valid for the original purchaser. Warranty is not transferable.
Did you receive one of our items as a gift? Please be sure to ask for the order number and send it to us so we can provide you the best service possible.
Still have a question? We're available trough email or phone here